When one creates a website for a client the work is not done – websites get hacked, plugins and themes are not all compatible, and users do stupid things that break their sites. A responsible website developer has to provide ongoing support to make sure their clients’ sites stay up an running.<\/p>\n
This can take up a lot of time that could be spent getting new clients and building new sites. But one can significantly reduce the time spent in support over the lifetime of a site by spending a little time educating one’s clients right at the start.<\/p>\n
This talk will look at five of the most common issues\/questions about which we can educate users so they don’t need to ask for support quite as often.<\/p>\n","protected":false},"excerpt":{"rendered":"
When one creates a website for a client the work is not done – websites get hacked, plugins and themes are not all compatible, and users do stupid things that break their sites. A responsible website developer has to provide ongoing support to make sure their clients’ sites stay up an running. This can take … Continue reading Five Simple Ways to Reduce Your Support Load<\/span>